FAQ list

What is the difference between the Philips Hue lightstrip, the Philips Hue ambiance gradient lightstrip, and the Philips Hue Play gradient lightstrips?

Can I attach the Philips Hue lightstrip to the Philips Hue ambiance gradient lightstrip?

Can I use the Philips Hue ambiance gradient lightstrip behind a TV or monitor?

Do I have to use the Play gradient lightstrip only to sync with the screen?

Which size Play gradient lightstrip do I need?

How should I start when installing the Play gradient lightstrip?

How do I add a lightstrip to my existing Philips Hue system?

Can I connect a lightstrip or ambiance gradient lightstrip to a Play gradient lightstrip?

Can I cut the Play gradient lightstrip or connect additional lightstrips to it?

Can I use the power supply unit that came with Play light bars to power a lightstrip?

Should I avoid the vents on the back of my monitor when installing the Play gradient lightstrip?

Should I buy a longer lightstrip that is long enough to cover the bottom of my TV or monitor?

How do I mount the Play gradient lightstrip when my monitor differs from the sizes listed on the lightstrip’s packaging?

Why do I sometimes see a black screen when starting some video content?

*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more. 

*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more.