*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more.

Sync TV app
FAQ list
What are the purchase options for the Philips Hue Sync TV app?
What are the purchase options for the Philips Hue Sync TV app?
I can't find the Philips Hue Sync TV app on my TV's app store. What should I do?
I can't find the Philips Hue Sync TV app on my TV's app store. What should I do?
My Philips Hue Sync TV app is not working properly or frozen. What should I do?
My Philips Hue Sync TV app is not working properly or frozen. What should I do?
Can I request a refund for my Sync TV app purchase?
Can I request a refund for my Sync TV app purchase?
Can I use the Philips Hue Sync TV app while syncing my lights using the Philips Hue app with other media, such as Spotify or with the Play HDMI Sync Box?
Can I use the Philips Hue Sync TV app while syncing my lights using the Philips Hue app with other media, such as Spotify or with the Play HDMI Sync Box?
Can I move the Philips Hue Sync TV app to another TV in my house?
Can I move the Philips Hue Sync TV app to another TV in my house?
Does my TV need an active internet connection to use the Philips Hue Sync TV app?
Does my TV need an active internet connection to use the Philips Hue Sync TV app?
Can I sync my lights to a radio station playing on my TV?
Can I sync my lights to a radio station playing on my TV?
Can I connect to a different Bridge in the Philips Hue Sync TV app?
Can I connect to a different Bridge in the Philips Hue Sync TV app?
What is the difference between the Philips Hue Sync TV app and the Philips Hue Play HDMI sync box?
What is the difference between the Philips Hue Sync TV app and the Philips Hue Play HDMI sync box?
Why is there a price difference between the Philips Hue Sync TV app and the Philips Hue Play HDMI sync box ?
Why is there a price difference between the Philips Hue Sync TV app and the Philips Hue Play HDMI sync box ?
Can I use the Philips Hue Sync TV app with multiple Bridges?
Can I use the Philips Hue Sync TV app with multiple Bridges?
What will my lights do when there's black content on the screen?
What will my lights do when there's black content on the screen?
Does the Philips Hue Sync TV app work with black and white content?
Does the Philips Hue Sync TV app work with black and white content?
Does the Philips Hue Sync TV app support Dolby Vision or HDR10+?
Does the Philips Hue Sync TV app support Dolby Vision or HDR10+?
Will the Philips Hue Sync TV app impact the performance of my TV?
Will the Philips Hue Sync TV app impact the performance of my TV?
Can I make my lights turn off when I turn off my TV?
Can I make my lights turn off when I turn off my TV?
Something happened during setup and I lost my app purchase. What do I do?
Something happened during setup and I lost my app purchase. What do I do?
Can I use the Philips Hue app to control the Philips Hue Sync TV app?
Can I use the Philips Hue app to control the Philips Hue Sync TV app?
If I uninstall the Philips Hue Sync TV app, will I lose my purchase?
If I uninstall the Philips Hue Sync TV app, will I lose my purchase?
Can I control the Philips Hue Sync TV app using my voice via my smart home assistant?
Can I control the Philips Hue Sync TV app using my voice via my smart home assistant?
Does the Philips Hue Sync TV app work on Samsung monitors?
Does the Philips Hue Sync TV app work on Samsung monitors?
Will my soundbar and/or AV receiver work with the Philips Hue Sync TV app ?
Will my soundbar and/or AV receiver work with the Philips Hue Sync TV app ?
I see the alert that says, "Automatic sync started," but my lights aren't responding. What should I do?
I see the alert that says, "Automatic sync started," but my lights aren't responding. What should I do?
Can I change my subscription to a one-time purchase?
Can I change my subscription to a one-time purchase?
Can I change my one-time purchase of the Sync TV app to a monthly subscription?
Can I change my one-time purchase of the Sync TV app to a monthly subscription?
I have the Sync TV app on three TVs, but I want to add a fourth. What can I do?
I have the Sync TV app on three TVs, but I want to add a fourth. What can I do?
Can the Sync TV app actively sync simultaneously on two TVs?
Can the Sync TV app actively sync simultaneously on two TVs?
How can I cancel my monthly subscription?
How can I cancel my monthly subscription?
What is the refund policy for subscriptions?
What is the refund policy for subscriptions?
I see an error that says, "Oops, something went wrong. Try again later," in my Sync TV app. What should I do?
I see an error that says, "Oops, something went wrong. Try again later," in my Sync TV app. What should I do?
*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more.