FAQ list

What do I need to use Philips Hue Bluetooth?

If I use Philips Hue Bluetooth, can I still use the Bridge?

Where can I find the serial number for my Philips Hue products?

How do I know if my software is up to date?

How and when do I update my Philips Hue software?

I can't install the latest firmware updates on my Philips Hue products. What should I do?

Can I add older-generations Philips Hue products to my system?

Why can't I control my lights when I'm away from home?

Can two Philips Hue systems work together?

Can I control multiple Bridges with the Philips Hue app?

Featured articles

How to factory reset Philips Hue lights

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Why isn’t the third light on my Bridge on?

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*電球の仕様で「最大」と示されているルーメン数は、電球の最大ルーメン出力であり、2700 K (White 電球) または 4000 K (White Ambiance または White and Color Ambiance 電球) での輝度を表しています。明るさをもっと調べる。