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How to set up a Hue Secure wired or battery camera

All Hue products follow the same easy QR code setup, so you can scan and set up all your Hue devices at the same time.

Read this first!

1. Do you have more than one Hue device to add?
Keep them all together! You’ll scan all of their QR codes during the same step. 

2. Do you have the Hue app?
Download it in your phone’s app store.

 

Connect with a Bridge

Secure camera setup instructions

Your Bridge should be connected and added to your Hue app. 

Haven’t done that yet? Learn how to set up the Bridge.

 

1. Open the Hue app.

2. On your Home tab, tap the three dots (…) icon. Then, tap Add devices.

Hue app displaying the Home tab with indicator over three-dots icon, Hue app displaying three-dots menu with indicator over Add devices

Note: You can also open the Settings tab, and then tap Devices. Tap the blue plus (+) icon in the top right corner.

Two smartphones displaying a smart lighting app interface, showing Settings and Devices screens with options for lights, cameras, and groups.

3. Scan the QR code.
    You’ll find the QR code for your camera on its ownership card.

Note: If your product doesn’t have a QR code, tap No QR code to add it by searching or using its serial number.

Hue app displaying Scan QR codes screen with indicator over Next button. An information pop up indicates you should keep the ownership card safe as it’s necessary to reset the camera or add it to another Bridge.

4. Tap the camera you want to add.
    If you have multiple cameras, they’ll show up in the screen. Tap the camera that you want to add first.

Two smartphones display a camera setup interface showing options to add or set up a battery camera, with Next and Skip buttons visible.

5. Important! Store your passphrase and Ownership card in a safe place.
    Passphrase: Required to access your camera’s live view and video clips.
    Ownership card: Required to reset the camera or move the camera to another Bridge.

Hue app displaying screen instructing users to “Store this passphrase safely” because it’s necessary to access the camera’s live view and video clips

Connect without a Bridge

Secure camera setup instructions

1. Make sure Bluetooth is enabled on your mobile device.

2. Follow the on-screen instructions to set up your account and app settings.

3. When prompted to add a Bridge, select No.

Smart lighting app interface showing Bridge setup screen with options to select No or Yes and description about connecting a Bridge.

4. Scan the QR code.

Mobile app interface showing camera setup instructions, QR code card, ""Scan the QR codes"" text, and ""Next"" and ""I need help"" buttons.

5. Follow the on-screen instructions to add, set up, and customize your camera.

Hue app displaying the devices that were scanned, Hue app displaying screen instructing user to “Tap a camera to set it up”

6. Important! Store your passphrase and Ownership card in a safe place.  
    Passphrase: Required to access your camera’s live view and video clips. 
    Ownership card: Required to reset the camera or move the camera to another Bridge.

Hue app displaying screen instructing users to “Store this passphrase safely” because it’s necessary to access the camera’s live view and video clips

Need help?

Browse our FAQ or contact Support. 

Read Secure camera FAQ >

Go to Support >

*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more about brightness