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Hue Support

Frequently asked questions and product help

Philips Hue YouTube

Watch how-to videos

Browse how-to videos on the official Philips Hue YouTube channel for guidance on setting up and installing Philips Hue products.

Philips Hue Products

Get help connecting products

Learn how to connect your smart lights, fixures, and accessories to your Philips Hue system with these step-by-step instructions for each of our products.

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App version history

 

 

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Service status

Black circular smart lighting accessory with a centered button, compact design, matte finish, square base, no visible ports or switches.

Product manuals

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*When a bulb displays "Up to" a certain number of lumens in its specifications, it displays the maximum lumen output of the bulb. It shows how bright the bulb can get at 2700 K (White bulbs) or 4000 K (White ambiance or White and color ambiance bulbs). Learn more about brightness